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The evidence guide describes the underpinning knowledge and skills that must be demonstrated to prove competence. It is essential for assessment and must be read in conjunction with the performance criteria, the range statement and the assessment guidelines of the relevant Training Package. |
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Overview of assessment A person who demonstrates competency in this unit of competency must be able to apply observational and interpersonal skills to recognise common hair and/or scalp conditions and be able to propose treatment procedures. Knowledge of the causes, symptoms and appearance of a range of normal and abnormal hair and scalp conditions, relevant health regulations and the workplace treatment range is required, along with attention to workplace treatment and referral practices and procedures. |
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Specific evidence requirements |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | knowledge and consistent application of federal, state and local health and hygiene legislation and regulations |
knowledge of the transmission routes of infectious conditions and skill in the application of standard infection-control precautions |
consistently using effective questioning and active listening techniques to communicate with clients and other operators |
| recognising the appearance of common normal and abnormal scalp conditions |
| consulting with the client, developing and recording a client analysis, and recommending a course of action consistent with the analysis and client requirements |
| consistently applying and evaluating skin tests prior to providing hair colouring services in accordance with manufacturer's instructions, and taking appropriate action based on test results as required. |
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Context of assessment | For valid and reliable assessment of this unit, competency should be consistently demonstrated over a period of time and observed by the assessor and/or the technical expert working in partnership with the assessor. The technical expert may include the hairdresser/trichologist and/or an experienced person at the workplace. Competency should be demonstrated in the workplace or a simulated workplace environment in a range of situations that may include client interruptions and involvement in other related activities normally expected in the workplace. For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package. |
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Specific resources for assessment | Competency for this unit should be assessed through access to: relevant documentation, such as: local health regulations workplace policy and procedures manuals photographs of common disorders a range of clients with different hair and scalp conditions a range of equipment and products appropriate to the hairdressing/trichology workplace product labels, charts and other sources of product information a qualified workplace assessor or assessment team. |
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Relationship to other units | In the context of an assessment-only and/or a training delivery and assessment pathway, this unit requires an assessment outcome that includes evidence of the application of communication skills, and knowledge of skin and hair biology as they are specifically identified in the required skills and knowledge for this unit. : none. : WRHHS301A Apply the principles of hairdressing science WRHWP302A Operate effectively as a hairdresser in a salon work team. |
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Method of assessment | The following assessment methods are suggested. Observation of the learner performing a range of tasks in an actual or simulated work environment, over sufficient time to demonstrate his/her handling of a range of contingencies. Tasks may include: consulting with clients as part of the conduct of hair and scalp analysis observing, recognising and diagnosing hair and scalp conditions providing advice on a course of action as an outcome of the diagnosis conducting and evaluating skin tests pre-hair colouring/lightening services following health regulations and workplace procedures with regard to infectious disorders of the hair and scalp. |
| Written and/or oral questioning to assess knowledge and understanding of the symptoms and treatment options for a range of normal and abnormal hair and scalp conditions. Questions will be asked in a manner appropriate to the language and literacy level of the learner. |
| Third-party reports from experienced hairdressers/trichologists in the workplace. |
| Completion of self-paced learning materials, including personal reflection and feedback from the trainer, coach or supervisor. |
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Evidence required for demonstration of consistent performance | For valid and reliable assessment of this unit, evidence should be gathered through a range of methods to indicate consistent performance. It can be gathered from assessment of the unit of competency alone, through an integrated assessment activity or through a combination of both. Evidence should be gathered as part of the learning process. |
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Assessing employability skills | Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts. Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification. |